Dear Mrs Wright

Your telephone calls to the Commission on 19 and 20 March 1987 refer.

I spoke to the Official Solicitor, Mrs Bowers, regarding your complaint and I understand that it is her intention to inspect the work on Monday 23 March. I am satisfied that Mrs Bowers has the situation well in hand and will take any action which she considers appropriate.

Yours sincerely

M SISK (MISS)